¶ Is there a quickstart guides?
> Quickstart machine activation
¶ Who do I contact if I have problems with HorschConnect or other Portals?
Please send an email to portal@horsch.com with the following information:
> Name
> Telephone number for inquiries
> Serial number of the machine
> Detailed description of the problem
¶ What are the requirements for HorschConnect?
> SmartCan
> Compatible ECU
ECU Compatibility-Matrix
| Machinentyp | ECU-Typ | Version | Comments |
| Seeding | E-Manager | ≥10.15.00 | Below only GPS-Data |
| Seeding | I-Manager | ≥08.00.00.03 | Below only GPS-Data |
| Single corn planting | E-Manager | ≥10.14.03 | Below only GPS-Data |
| Single corn planting | I-Manager | ≥09.00.00.00 | Below only GPS-Data |
| Crop Care | LSB | 1.11 | Below only GPS-Data |
¶ Functions by ECU version
| ECU-Typ | Version | Comments |
| E-Manager | 10.16 | -position and lane -application rate -error messages |
| E-Manager | 10.15 | -position and lane -application rate -error messages |
| E-Manager | >10.14.03 | -position and lane -application rate -error messages |
| E-Manager | <10.14.03 | -position and lane |
| LSB | 1.11 | -position and lane -application rate -error messages |
| HECU | 1.5.1 | -Engine data |
| I-Manager | ≥08.00.00.03 | -position and lane -application rate -error messages |
¶ With which browsers is Telematics tested?
| Operating System | Browser | Version |
| Windows | Firefox Browser | 109.0 (64-Bit) |
| Windows | Google Chrome | 109.0.5414.120 (64-Bit) |
| Windows | Microsoft Edge | 109.0.1518.70 (64-Bit) |
| Windows | Internet Explorer | Not compatible |
| Mac OS | Firefox Browser | 108.0.2 (64-Bit) |
| Mac OS | Safari | 15.6.1 |
| iOS | iPhone | 15.6 |
| iOS | iPad | 15.6 |
| Android | Google Chrome | 10 |
| Android | Google Chrome | 11 |
¶ Boom 2-x is configured, but no data is displayed
In the job computer (ECU), the options TC Multi-Product and TC-SC "Multiboom" must be configured. See Figure 1 for the correct setting of Multi-Product, which is located below the configuration.
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To do this, the TC-SC checkbox must be checked in the settings (Fig. 2-4) under the TC settings tab (Fig. 2) according to the number of booms (seed/fertilizer bars).
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¶ Why are more feeders displayed in the error codes than the machine has?
Please check the machine configuration.
Possibly the machine is operated together with a Horsch partner and their feeders appear as number 5 and 6 in the Telematics Portal.
¶ MobileControl Versionmatrix
App
| Plattform | Release | Remarks |
| Apple IOS | 2.1.3 | Spring 2023 release |
| Google Android | 2.1.3 | Spring 2023 release |
ECU
| Plattform | Version | Remarks |
| E-Manager | 10.13 | Pairing must accept each time by ECU |
| E-Manager | ≥ 10.14 | Static pairing |
| LSB | ≥ 1.11 | Static pairing |
| I-Manager Seeder | ≥ 07 | Static pairing |
| I-Manager Maestro | ≥ 08 | Static pairing |
¶ With which smartphones is MobileControl tested?
>Android 8
>Android 9
>Android 10.latest
>Android Tablet 10.latest
>iOS 13.latest
>iOS 14.latest
>iOS 15.latest
>iOS 16.latest
¶ iOS connection problems (iOS 14.0, 14.0.1)
Problem:
With iOS version 14.0 and 14.0.1, connection problems to the SmartCan occur. WLAN works, but the app does not communicate with the SmartCan (shows: "Search SmartCan").
Solution:
With an update of the iOS version (iOS 14.2 tested), the problem is fixed.